1. General

Goldman Graff is an international precious metal trading company that is independent of banks. The company is present in all EU. Team of experts with years of experience in the gold and international precious metals market offer a wide range of services to clients.

The services cover the entire spectrum of investment in precious metals from purchase and sale, to bank independent storage, right through to personal advice. We promote good trading practices.

Yes. We offer secure and cost effective storage for our customers from a certain minimum amount. You can find more information on this object here. We cannot guarantee your anonymity in the case of storage. In order to assign the stored goods properly, Goldman Graff requres the relevant information from the proprietors.

As well as the wide-ranging security precautions in the online area, we can also guarantee physical security. This is why we have taken extensive security precautions. We provide a discretion in most of our branches for larger investments, where you can carry out your business in an undisturbed and unobserved manner. The entire transport route is also insured whilst your goods are being shipped.

2. Products

Goldman Graff offers an extensive range of precious metal coins and bars that meet stringent Good Delivery standards, trusted around the world, that enable the global trade. You can find an overview of the products we sell in one of our branches or on the webshop. We also give you the option of storing your precious metals in bank independent safes.

Physical investment gold in the form of bars is exempt from value added tax in all EU countries. The same applies for coins. However, certain conditions must be fulfilled, such as the fact that the coins have to be a valid form of payment in their country of origin. When it comes to physical silver in the form of bars and coins, this is not the case. Here, the VAT for the respective country is incurred. If the market value of a silver coin is more than 150 % of the metal value, the VAT is 10 %.

Prices are updated on our website every 5 minutes. You can find all of the relevant information on this subject at our page. Click on photo and find out the current bid-and-ask prices for gold, silver, platinum and palladium in Euros and US Dollars.

Our prices are updated every 5 minutes and are coupled with international market prices, which means that price fluctuations have an immediate effect on the prices of our products. You will receive an order confirmation as soon as you have made your order. During this process, the price will be adapted to suit the rate one last time before being fixed. You will then receive an invoice mail that confirms the final price.

Our prices are updated every 5 minutes and are coupled with international market prices, which means that price fluctuations have an immediate effect on the prices of our products. You will receive an order confirmation as soon as you have made your order. During this process, the price will be adapted to suit the rate one last time before being fixed. You will then receive an invoice mail that confirms the final price.

3. Online shop

You can buy precious metals online in a simple, secure and comfortable manner. Just select the desired goods and make your way through the simple ordering system. Once you have completed your order, you will receive an order confirmation as well as a binding invoice including payment information. Once your payment has gone through, the goods will be delivered within three working days.
You can find more information on the ordering process under:

Payment for the goods you have ordered is made via direct transfer in advance. Once the payment has been received, you will immediately receive a payment confirmation. You can find the necessary bank details in the order confirmation and on the invoice. At the moment, is not possible to pay by credit card or PayPal online. If you arrange on-site collection, you have the option of paying by cash (regulated by law) in selected branches. You can find more detailed information .

The delivery and shipping costs depend on the order amount and the country in which the goods are delivered. You can view the respective costs on the page Delivery and shiping costs.

All shipping risks are completely insured by the logistics company. We only work with logistics companies who can prove that they have experience in the transport of precious metals. The shipping costs include VAT, insurance and protective packaging.

You have the option of ordering the goods conveniently at our on and collecting them from your preferred branch in person. In this case, you have to click your desired branch when selecting shipping options during the order process. You also have the option of paying for the goods you have ordered by cash (regulated by law) in the branch.

 

You can get an overview of your order in the customer area of our website. This is where you will find a list of all of the online purchases you have made.

 

 

4. Selling Precious Metals

If you would like to sell bars or investment coins, you can do this directly in our branches. Your goods are checked for authenticity once they have been received. Their worth stipulated will either be paid to you by cash (according to the limits, depending on the country legislature) or transferred to your account. No charges are incurred.

If you would like to sell jewelry or old or scrap gold, please head to one of our branches. The object will then be examined by means of standardized tests in order to determine the amount of pure gold. An amount is calculated based on these values, which you are then paid. No charges are incurred. The process of scrap gold buying is done in accordance with the principles of Fair Trade, LBMA and WGC and scrap gold is used as raw material for production of investment gold.

Yes. Your bars may diminish in value if you remove them from the blister pack. If the bar is unpacked when it is bought, it is important to ensure that the paper certificate is not lost and the bar is not damaged.
Coins are often sold in so-called coin capsules, which serve as protection. It is important that the coins are not scratched or damaged in any other way when you come to sell them. Generally, we recommend that you do not remove the products from their original packaging.